Service Description
Based on business development ideas, regular and visible submissions can instantly correct deviations from business and requirements. Advanced management tools make the entire development process completely transparent to customers and real-time understanding of project progress. Every engineer attaches great importance to the customer’s business: After years of exploration and practice, Suoxiang’s engineers have already formed self-management guided by the overall view, and actively seek the most effective solutions. Diversity of methods and channels: We use a variety of methods and channels to strive for smooth communication without resistance and shelving, to achieve flexible working hours, and to be more flexible and faster. Corresponding provisions in the service level agreement: Although we have more flexible arrangements for people and things, we have strict specifications for customer service levels-the number of bugs submitted each time, code specifications, and customer inquiries/questions The speed of feedback, the measures for substandard quality, etc., will be implemented in the service level agreement, and there are detailed and express provisions to avoid customers' worries.
SOSUN has obtained long-term cooperation with hundreds of well-known domestic and foreign companies to maintain and upgrade software for them, involving industries such as finance, banking, and nuclear power. For example, Suntech maintains its internal large-scale application software for a Swiss venture capital company, with the realization of the company’s business value as the core. More than 98% of the software engineers of Suxiang have 3-5 years of experience in working with customers in the entire industry. Most of them have obtained various engineer certifications from Microsoft and SUN.
With the development of business and technological advancement, most companies will more or less encounter such a bottleneck: the software used within the company will seriously affect work efficiency due to backward technology, single function or insufficient performance, and even affect the business. The development of the company and the promotion of the overall layout.