Internet Service
Service Description
Network is mainly related to network equipment related services, including network foundation, layering of OSI model, characteristics and functions of network components, installation, configuration, diagnosis and troubleshooting, basic network connection hardware, peripheral equipment and protocol skills required And other services.
The importance of the network to the enterprise
※The importance of smooth operation of the network:
For an enterprise, the utilization rate of computers is extremely high, such as reporting work, issuing documents, report approval, online learning, etc. However, all these work activities are inseparable from high-quality network services and hardware services.
▽The network can simplify the work steps.
▽Network can improve work efficiency.
▽The network can enrich the working environment.
※The importance of network security:
Network security means that the hardware and software of the network system and the data in the system are protected from being damaged, altered, or leaked by accidental or malicious reasons, the system operates continuously, reliably, and normally, and network services are not interrupted. Specifically, network security must: protect personal privacy; control access to network resources; ensure the confidentiality, integrity, authenticity, and non-repudiation of business secrets transmitted on the network.
※Necessity of long-term maintenance
The stability of the computer itself and the computer network can directly affect the daily office. A serious computer network failure will directly interrupt daily business, put the to-do list on hold, and lag behind the work schedule, causing immeasurable losses. How to avoid unnecessary troubles and losses?
▽Get timely and effective on-site support from network engineers.
▽Daily monitoring and testing of computer networks can effectively prevent network failures.
▽Regular maintenance of network equipment can protect XXXX employees from network failures.
In response to the above problems, long-term computer network maintenance services have shown their inherent value. With our services, what you bring to your organization is a long-term, healthy, and stable computer environment, professional, overall, and strong support for the system, and a reassuring, comfortable, and reassuring office mood.
Maintenance purpose
▽Ensure the overall smooth and efficient operation of the internal computer network system of the enterprise and unit.
▽Meet the network needs of all staff in their daily work.
▽Optimize network resources, rationally use network information flow, and ensure the smooth operation of key business data.
Maintenance scope
▽Enterprise unit network computer room (network equipment, network line)
▽LAN lines, interfaces, etc.
▽Network health monitoring and maintenance.
Maintenance form
▽If a network failure occurs, the person in charge of your company should contact us immediately. The engineer will be on standby in our company. After receiving the repair call, he will immediately go to the site for network maintenance until the failure is effectively controlled or resolved.
▽Regular inspection: monthly, network engineers will conduct an inspection every cycle. The inspection includes: network condition test; switch operation status and log check; collect users' network usage in the past month.
Service Content
※Local area network status detection
▽Check the status of the switch regularly (indicator status, sound heating status).
▽Extract the switch operation log, and analyze the equipment operation status according to the record.
▽Computer network virus monitoring.
※LAN line maintenance
The line is an important part of the local area network connection. The connection of the line directly affects the user's use of the local network. Therefore, the maintenance of the line is also very critical. The main line faults include:
▽The connection status between the crystal head and the switch.
▽The connection status of the crystal head and the information point interface.
▽W(xué)hether the module interface connection is good.
▽The twisted pair is interrupted.
▽The crystal head is made of poor contact.
※LAN test
Through the test, the entire network can be evaluated more accurately, fairly and reasonably. So as to check the operating status of the entire network.
▽Evaluate the reliability, stability, robustness and quality performance of the equipment used in the entire network.
▽Evaluate the rationality of parameter settings and optimization of the entire network and system.
▽Evaluate the connectivity, stability, availability, security, etc. of the entire network and system.
※Maintenance of network room
※Switch maintenance
The switch is an important part of the local area network. It can connect user lines, communication circuits or other functional units to be interconnected according to the request of a single user, and is a key device in the network. The performance of the switch can determine the quality of network operation, and regular maintenance of the switch is also one of the indispensable tasks.
▽Pay close attention to the operating status of the switch itself. The usage of CPU and memory is an important basis for judging the status of the switch.
▽Regularly monitor the working status of each port to ensure smooth operation of all ports.
※Computer room line maintenance
The computer room is the core location of the entire office network. Various lines in the computer room are concentrated, distributed in the cabinet and under the floor, and the cables are divided into low voltage and weak current. Therefore, the maintenance and arrangement of the lines are also very important, scientific and tidy. The trend of the line will bring a lot of convenience to daily maintenance work.