Service Description
Outsourcing is a mutual trust and highly collaborative behavior between the contracting party and the contracting party. In order to implement outsourcing smoothly, for the contracting party, the enterprise is required to have a certain level of technology, project management, human resources and communication control capabilities. For contracting parties, enterprises are required to have certain cost and quality control capabilities, and have the ability to develop international markets (including business capabilities, communication capabilities, subcontracting channels and business reputation, etc.). In order to industrialize outsourcing services, it also requires the formation of a good policy environment and market environment.
QC
▽Control requirements and design quality through repeated and multi-participated reviews;
▽Before coding, formulate code specifications and enforce them so as to ensure the standardization of the code;
▽Ensure coding quality through strict and complete testing process;
▽Requirements analysis, scheme, system design, test plan, implementation plan, etc. must be internally reviewed, and after passing the internal review, personnel from both parties must be designated to review together;
▽Comprehensive test plan and quality assurance implementation process must be formulated and passed the review;
▽Before the system is delivered to use, it must go through quality inspection processes such as unit testing, integration testing, system testing, user testing, and acceptance testing;
▽Formulate implementation and maintenance plans and implementation and maintenance operating procedures, record the operation process, and promptly ask the contracting party to confirm;
Progress Control
▽Through scientific estimation and considering the allocation of resources, jointly formulate a reasonable schedule approved by both parties.
▽Subdivide tasks, formulate more refined milestones, and conduct acceptance and assessment according to milestones.
▽Establish a regular progress report system to keep track of project progress in time.
▽Strict procedures are used to control changes in requirements.
▽In the progress plan, some relatively large tasks are broken down to set more milestones.
Risk Control
Risk Management (Risk Management) refers to the scientific management method that economic units predict, identify, evaluate, and analyze the risks that may be encountered, and on this basis, effectively dispose of risks, and achieve maximum security at the lowest cost.
▽Protect intellectual property rights and commercial secrets through strict legal provisions and strict contract review;
▽Control the quality and progress of outsourcing business through strict process control;
▽Strict demand management and control to fully tap customer needs
▽Strictly regulate contract drafting, negotiation, review and signing, and clearly stipulate the responsibilities, rights, interests, intellectual property rights and trade secret protection of the outsourcing service process in the contract clauses
▽Implement standardized project management and control, strictly control quality and schedule
▽Through effective human resource management to stabilize the team, establish a reserve team and improve the technical ability and comprehensive quality of the tea
▽Establish and maintain open communication channels
Exchange and communication
▽Determine which communication tools can be used and what communication tools should be used under what circumstances (on-site communication, telephone communication, fax, e-mail, online chat, etc.).
▽Determine the timing and frequency of communication, including the submission of progress reports by the contractor and the project implementation exchange meeting between the two parties.
▽Determine the format of the communication (for example, specify the format of the weekly report).
▽Determine the form of communication (on-site communication, teleconference, project contacts of both parties).
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